Shipping Policy

SHIPPING

Free Shipping for all orders over €75 Austria Wide and over €199 for Rest of World

We aim to have your items sent out to you within 24 - 48 hrs of receiving your cleared payment.   We use Austria Post (regular post service) for both Austrian Domestic and International Deliveries.  Shipping time does vary based on region, for further information please refer to their website www.auspost.com.au  

If fast or urgent shipping is required we have an Express Post option and strongly suggest contacting our customer service team to ensure prompt attention [email protected] 

Tracking numbers will be supplied with your shipping confirmation and once item is shipped you can follow its progress online.  

Once your order has shipped, all delivery enquiries should be directed to Austria Post using your online tracking number.  Should you wish for registered post please contact for pricing.  

No responsibility is taken for lost or stolen parcels or if incorrect addresses are supplied.

W.A CUSTOMERS - please note, as we ship from the East Coast of Austria delivery can take more than 7 - 10 working days.  We suggest choosing the Express Post Upgrade option for a prompter service.

 

https://auspost.com.au/parcels-mail/delivery-times.html?ilink=tools-open-deliv-times

Check here for delivery times.  Am Luberg 8 Pyhra 3143 Austria (+43)1826089647